TERMS & CONDITIONS

Effective Date: July 15, 2026

Welcome to Pioneer Fitness Nutrition (“Pioneer Fitness Nutrition,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services.

By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. WEBSITE USE

By using this website, you agree that you:

  • Are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian where applicable.
  • Will use the website only for lawful purposes.
  • Will provide accurate and current information.
  • Will not interfere with the operation, security, or functionality of the website.
  • Will not attempt to gain unauthorized access to our systems, servers, databases, or customer accounts.
  • Will not use the website for fraudulent, abusive, or deceptive activity.

We reserve the right to suspend or terminate access if these Terms are violated.

2. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, ingredient information, specifications, pricing, and other information displayed on our website are accurate and current.

However:

  • Product images may differ slightly from actual products.
  • Colors and appearance may vary depending on your device.
  • Packaging and labeling may change without notice.
  • Product availability may change without notice.
  • Manufacturers may update formulations, packaging, ingredients, or specifications.
  • Website information may occasionally contain errors or omissions.

We reserve the right to update, modify, replace, discontinue, or correct product information at any time.

3. DIETARY SUPPLEMENT DISCLAIMER

The information provided on this website is for general informational and educational purposes only and is not medical advice.

Our products are dietary supplements and are not intended to diagnose, treat, cure, mitigate, or prevent any disease.

Consult a qualified healthcare professional before using dietary supplements, particularly if you:

  • Are pregnant or nursing.
  • Have a medical condition.
  • Take prescription or over-the-counter medications.
  • Have allergies or dietary restrictions.
  • Are considering significant changes to your diet or supplement routine.

Individual results may vary.

Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration (FDA) unless specifically stated otherwise.

4. PRICING

All prices are displayed in the applicable currency presented during checkout unless otherwise stated.

We reserve the right to:

  • Change prices at any time.
  • Modify or discontinue promotions.
  • Correct pricing or typographical errors.
  • Cancel orders affected by significant pricing errors.
  • Limit promotional quantities.

If an incorrect price is identified after an order has been submitted, we may contact you before processing the order or cancel the affected order and issue an appropriate refund.

5. ORDERS AND ORDER ACCEPTANCE

Submitting an order does not guarantee acceptance.

Pioneer Fitness Nutrition reserves the right to:

  • Accept or decline any order.
  • Cancel orders for legitimate business reasons.
  • Limit quantities purchased.
  • Restrict sales based on location.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Cancel orders affected by pricing or inventory errors.

If payment has already been collected for a canceled order, an eligible refund will generally be issued to the original payment method.

6. PAYMENT

We accept the payment methods displayed during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate and complete.
  • Your payment information is valid and current.

Payments are securely processed through third-party payment providers.

Pioneer Fitness Nutrition does not store complete credit card or debit card information on its servers.

7. SHIPPING POLICY

Shipping Carrier

We currently ship orders using USPS (United States Postal Service). The available USPS service and estimated delivery timeframe may vary depending on the destination, package size, and shipping option selected at checkout.

Order Processing Time

Orders are generally processed and prepared for shipment within 1–3 business days after the order is received and payment has been successfully confirmed.

Orders are not typically processed, shipped, or delivered on weekends or U.S. federal holidays.

Shipping Timeframes

Once an order has been shipped, USPS delivery times generally vary depending on the destination and service selected.

Estimated delivery times are provided at checkout and are estimates only, not guaranteed delivery dates.

Please note that shipping delays may occur due to weather, holidays, carrier disruptions, incorrect or incomplete shipping information, or other circumstances outside our control.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

You can use the USPS tracking number to monitor the status of your shipment.

Delivery Delays

We are not responsible for delays caused by USPS or other circumstances beyond our control.

If your package is delayed, please first check the tracking information provided by USPS. For packages that appear to be lost or significantly delayed, you may contact us and we will assist you in determining the appropriate next steps.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delays, additional shipping costs, or packages delivered to an incorrect address due to inaccurate information provided by the customer.

8. RETURNS, REFUNDS & EXCHANGES

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.

Because our products may include consumable dietary supplements, opened, used, consumed, or tampered-with products may not be eligible for return except where required by applicable law.

Unless otherwise stated, eligible products generally must be:

  • Unopened.
  • Unused.
  • In original condition.
  • In original packaging.
  • Accompanied by applicable order information.

Certain products may be excluded from returns, including clearance, final-sale, or specifically designated non-returnable products.

Please review our Return & Refund Policy before requesting a return.

9. INTELLECTUAL PROPERTY

All website content, including:

  • Logos.
  • Trademarks.
  • Product names.
  • Product images.
  • Product photography.
  • Graphics.
  • Videos.
  • Text.
  • Website design.
  • Icons.
  • Layout.
  • Branding.
  • Software.

is owned by Pioneer Fitness Nutrition or its licensors and protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, republished, or otherwise used without prior written permission except where permitted by law.

10. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes.
  • Upload viruses, malware, or harmful software.
  • Attempt unauthorized access.
  • Interfere with website functionality or security.
  • Use automated tools to improperly access website information.
  • Submit false or misleading information.
  • Impersonate another person or organization.
  • Engage in fraudulent or deceptive activity.

Violations may result in suspension or termination of website access.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

Pioneer Fitness Nutrition does not control and is not responsible for the content, availability, security, products, services, or privacy practices of third-party websites.

Your use of third-party websites is at your own risk.

12. DISCLAIMER OF WARRANTIES

The website, products, services, and information provided through the website are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by applicable law, Pioneer Fitness Nutrition disclaims all express or implied warranties, including warranties of:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.
  • Accuracy.
  • Availability.
  • Reliability.
  • Completeness.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Pioneer Fitness Nutrition shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • Use of the website.
  • Inability to access the website.
  • Purchase or use of products.
  • Shipping delays.
  • Product availability.
  • Website interruptions.
  • Loss of profits.
  • Loss of revenue.
  • Loss of business opportunities.
  • Loss of data.

Our maximum aggregate liability for a claim relating to a purchase shall not exceed the amount actually paid for the specific order giving rise to the claim.

Nothing in this section limits liability that cannot legally be limited or excluded.

14. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Pioneer Fitness Nutrition, its owners, employees, contractors, affiliates, suppliers, service providers, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your use of the website.
  • Your violation of these Terms.
  • Your violation of applicable laws.
  • Your misuse of the website.
  • Your infringement of another person’s rights.
  • Fraudulent or unauthorized activities.

15. PRIVACY

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, disclose, and protect your personal information.

16. FORCE MAJEURE

Pioneer Fitness Nutrition shall not be responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters.
  • Severe weather.
  • Government actions.
  • Internet or utility outages.
  • Labor disputes.
  • Supplier interruptions.
  • Transportation disruptions.
  • Shipping carrier delays.
  • Pandemics.
  • Public health emergencies.
  • Armed conflicts.
  • Regulatory changes.
  • Other events beyond our reasonable control.

17. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms & Conditions at any time.

Updated Terms become effective when posted on this page unless otherwise stated.

Continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

18. GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or your use of the website shall be subject to the jurisdiction of the applicable state or federal courts located in California, unless otherwise required by applicable law.

19. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

20. CONTACT US

If you have questions regarding these Terms & Conditions, please contact us:

Pioneer Fitness Nutrition

Address:
14836 W Castille Way
Sylmar, CA 91342

Email:
info@pioneerfitnessnutrition.com

Phone:
(818) 564-3573

Website:
pioneerfitnessnutrition.com